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Talk to the AIoT TH team

Share the product family, existing equipment and workflow you want to improve. Our team will assess devices, integration and project scope.

Send our team a message

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For example: sensor / reader / scanner / PLC models, read zones, production lines, existing systems and monitoring, control or OEE requirements.

DETAILS & PLANNING

Information that makes an enquiry actionable

Describe the problem and source equipment

Describe what the team needs to learn from the data, such as high-load periods or pump status, together with the sites and equipment involved. A complete design is not required initially; identify unknowns so they can be addressed during assessment.

  • PLC, meter or sensor models
  • Point counts and example measurements
  • Installation area, network and survey availability

Identify deliverables and project contacts

Assessment is clearer when machine, network and dashboard owners are identified, along with required documentation or tests. Mention site-access approval and connectivity restrictions early so that the proposed work reflects real constraints.

  • Machine owner and register-data contact
  • Network-access approver
  • Dashboard and alert acceptance owner

Inputs for a project assessment

LoRa / LoRaWAN for wireless sensors, RFID and barcode for identifiers and events, SCADA for process supervision, factory control for automation, factory monitoring for readings, and OEE for production performance.

  • Match protocols and interfaces to actual equipment
  • Define readings, states, events and calculations before design
  • Validate on site and confirm scope before operational use

Review each system’s scope before opening it or using the example to plan your project.

Questions about this topic

Can I enquire without a register map?

Yes. Start with model names and non-sensitive interface images, and state that the manual is not yet available so the information-gathering work can be planned.

Should passwords or secrets be submitted in the form?

Do not submit passwords, API keys or unnecessary personal information. Use general site and equipment details for the initial assessment.